Shipping policy

Thank you for shopping with us! Below you’ll find all the details about how we process and ship your order.

 

Shipping Locations

We currently ship to:

• The Netherlands (domestic)

• European Union countries

If you are outside the EU and wish to place an order, please contact us at kunstrooffashionstore@gmail.com and we’ll see what we can do.

Processing Times

All orders are processed within 1–3 business days after receiving your payment confirmation.
Please note that we do not ship on weekends or public holidays.

Because we sell vintage (pre-owned) items, all orders are checked for quality before dispatch.

Shipping Methods & Delivery Times

Please note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on your location and order size.

We occasionally offer free shipping promotions, so keep an eye out!

Packaging

We aim to ship our vintage items in sustainable and minimal packaging. In some cases, packaging may be reused in good condition to reduce waste.

 

Customs & Import Fees (Non-EU Orders)

If you're ordering from outside the European Union, your package may be subject to customs fees, taxes, or import duties. These are the buyer’s responsibility.

Order Issues / Lost Packages

If your package hasn’t arrived within the expected timeframe, please contact us at kunstrooffashionstore@gmail.com and include your order number. We’ll help you track it down.

 

If you have any other questions, feel free to reach out before placing your order.